In 2026, AI customer service platforms aren't just about full-resolution; they...

https://felixssuperperspective.brightsora.com/posts/salesforce-einstein-ai-agent-assist-why-it-still-needs-humans

In 2026, AI customer service platforms aren't just about full-resolution; they excel at assisting agents to handle complex issues faster. Some teams report cutting average handle time by 30% while achieving 70% task automation within a week of deployment