People are tired of busywork. We used to tolerate waiting, but now that...

https://page-wiki.win/index.php/Cross-Device_Accessibility:_Why_Your_Users_Leave_When_You_Force_Them_to_Re-Login

People are tired of busywork. We used to tolerate waiting, but now that one-click ordering and real-time tracking are the baseline, nobody has patience for clunky forms or mystery wait times