Voice AI can deliver wrong answers when it misunderstands speech or pulls...

https://www.bookmark-help.win/voice-ai-can-slip-up-by-mishearing-or-misunderstanding-user-details-leading-to

Voice AI can deliver wrong answers when it misunderstands speech or pulls incorrect data. One practical way to catch errors is using a readback system—having the AI repeat order IDs back to the caller for confirmation