Why a Simple Email or Text Summary from Technicians Still Beats an App-Only Experience
https://varimail.com/articles/when-ogden-residents-weigh-hawx-against-a-local-exterminator-jennas-spring-panic/
Everyone assumes technology will replace people. The hard truth is that a short, clear email or text summary after each technician visit does more than confirm an appointment - it restores trust, prevents confusion, and reduces repeat calls